“The closure of major roads in certain parts of Durban and surrounding areas due to flooding has unfortunately resulted in certain of our hospitals, Netcare Medicross and Netcare Prime Cure facilities becoming inaccessible, which at times has led to logistical difficulties with the transfer of patients and supplies,” she said.
Toubkin noted that Netcare 911’s emergency medical teams, as well as its helicopter emergency medical service, were helping to manage the difficult situation on the ground.
“Extensive contingency measures have been implemented within Netcare Group facilities and, where needed, have been implemented to provide individuals in need of medical assistance with the best and safest care possible.
“Like many other businesses, we have experienced some temporary challenges due to staff shortages as a result of some staff members not being able to reach their place of work, however Netcare’s hospitals remain open throughout KwaZulu-Natal. We have treated a number of people for conditions such as hypothermia and other injuries related to the flooding,” she noted.
Toubkin confirmed that Netcare currently has sufficient oxygen, medicines, food and water and is continuing to monitor supplies to ensure that the health of patients is in no way compromised.
According to Salome Liebenberg, general manager operations at Medicross a few Netcare Medicross and Prime Cure Medical and Dental Centres in KwaZulu-Natal were closed on Tuesday, but all have re-opened today with the exception of Prime Cure Bluff, where severe damage was experienced to the property.
Toubkin concluded by saying that staff within all Netcare operations are fully trained in the effective implementation of a major incident plan. “With the full support and cooperation of a well-prepared team, an entire evacuation procedure can be undertaken swiftly and in an orderly manner should it be necessary. We wish to thank Netcare 911 staff and management for their fantastic support and guidance throughout this challenging natural disaster.”