Since its inception, Mediclinic has launched a number of renal services units across the country under the auspices of Mediclinic Renal Services. The first of these was Mediclinic Bloemfontein Renal Services which opened in February 2021, with additional locations including Soweto, Potchefstroom and Pietermaritzburg. Additional units are planned for the Highveld region and the Western Cape within the next year.
Mediclinic began the process of expanding its service offering and adding to the current acute care services with the introduction of chronic outpatient renal centres. Koert Pretorius, CEO of Mediclinic Southern Africa, has prioritised this expanded access to care within the business. “We understand that many specialised healthcare services are concentrated in larger towns and cities, but for renal care, which requires a long term relationship between the patient and service provider, local and convenient access is vital.”
“Renal care is a chronic, long-term requirement for patients, who often receive dialysis for four hours, two to three times a week. A strong relationship and trust between all the parties are essential. For this reason, Mediclinic believes that this offering will serve to support our patients in a way that addresses their need for value and easy access,” explains Pretorius.
Mediclinic Renal Services provides a unique service offering, including dedicated Medical Directors (nephrologists) for each unit, experienced staff within a patient-friendly environment, unique aesthetic appeal, the option of undergoing dialysis on holiday in selected towns and a range of entertainment through access to content via dedicated tablets at each dialysis station.
“Our dialysis centres are designed to enhance patient experience and comfort while ensuring social distancing. We offer the best in technology and patient care – from our state-of-the-art haemodiafiltration machines to our point of care pathology pilot programme,” says Brian Prinsloo, CEO of Mediclinic Renal Services.
He continues, “We also offer a first of its kind scale where daily body composition analysis allows staff to assess the patient’s hydration levels in under 20 seconds. Skeletal mass can be evaluated and monthly trends can be reviewed to ensure that the best and most appropriate care is delivered. Our vision with this service is to ultimately have healthier patients with fewer hospitalisations due to fluid-related complications, ultimately saving the patients and funders unnecessary costs.”
“We want our patients to know that their care is our greatest priority and that we will be focusing on ensuring that their patient journey exceeds their expectations,” concludes Brian Prinsloo.